Q&A regarding our pool design services.

Frequently asked questions about pool design services

General FAQs

On a case basis. If you are a homeowner please contact us first prior to ordering.

Go to Contact Page

We will consider any reasonable request to cancel a design order and apply credit to another future order.

More information can be found on our Terms of Service

Preliminary Pool Design FAQs

All designs start at a minimum cost for an initial preliminary design which you must pay first to begin each project.

You can check the current price for a preliminary pool design here

Upon review of the project details we will make sure you have made payment on any additional project extensions you need.

Prices subject to change at any time without notice. If you are a current or past customer you can also view our price list inside your dashboard when logged in.

After your initial purchase you will need to provide the following:

  • 3 or more photos
  • Scanned or digital property survey in PDF format
  • Basic concept sketch and specifications list

More about that on our How it Works page

All the details about what we need for a prelim pool design can be found on the order page

Standard preliminary pool designs include the following:

  • 3D rendered video in 1080×1920 resolution
  • 3D screenshots in 1080×1920 resolution
  • Scaled 2D drawing with basic measurements & labels in PDF format at 11×17 print size
  • Copyright to your company name

More about that on our What to Expect page

We include 1 revision with each design. More than 1 revision will cost extra.

A revision is considered to be a slight modification of an existing design.

Major changes to a design will be considered a new design and will require a re-purchase of the standard package.

Pool Construction Plan FAQs

No, but we MAY be able to provide you with a recommendation / referral.

No, but we MAY be able to provide you with a recommendation / referral.

Pool design support for pool builders

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